Terms and Conditions

Article 1 - Scope of application

These general conditions of contract related to the modalities and terms of use of the Museum System of Vast Poggiardo, hereinafter called "SMVP", the use of the website www.sistemamusealevastepoggiardo.it and the possible use of the application for Android systems for the use assisted and related hardware devices.

The same are applicable to all contracts signed between the Managing Body of the Museum System of Vast-Poggiardo - Association of Environmental Education Center of Serre Salentine, hereinafter called "seller" and the end user, hereinafter called "visitor", for purchase tickets online, at the ticket offices of SMVP or any other authorized retailers.

The forms of use, the types of ticket and the relative fees, are the following:

SMVP Ticket Fees

Complete itinerary of SMVP - (Archaeological Museum Vast Baronial Palace Gate entrance to the Park of the Warriors, the Warriors Park, Museum of Byzantine frescoes of Santa Maria degli Angeli, Rocky Church of Saints Stefani and Arboretum Teaching.)

Type

Full

Reduced

Programmed Visit Guided

€ 8,00

€ 4,00

Guided tours on demand, with guidance of SMVP, in times and days other than those provided for scheduled visits, with a flat fee € 40.00)

€ 8,00

€ 4,00

Guided visit with external guide, at times and days consistent with the planned activities.

€ 6,00

€ 3,00

Visit assisted with rental tablet

€ 6,00

€ 3,00

Guided visit programmed for organized groups of at least 15 people in full ticket, at times and days set aside for scheduled visits

€ 6,00

€ 3,00

Guided visits on demand for groups of a minimum of 15 people to full price, in hours and days other than those provided for scheduled visits, with a flat fee € 40.00

€ 6,00

€ 3,00

Free Visit (with promotional code)

€ 0,00

€ 0,00

 

Partial itinerary - Mini tour of museums - (Archaeological Museum Vast Baronial Palace and Museum of Byzantine frescoes of Santa Maria degli Angeli.)

Tipologia

Intero

Ridotto

Programmed Visit Guided

€ 6,00

€ 3,00

Guided tours on demand, with guidance of SMVP, in times and days other than those provided for scheduled visits, with a flat fee € 30.00)

€ 6,00

€ 3,00

Visit assisted with rental tablet

€ 5,00

€ 2,50

Free Visit (with promotional code)

€ 0,00

€ 0,00

 

Partial itinerary - Park of the Warriors and SS. Stefani - (Gate Admission to the Warriors, the Warriors Park, Rocky Church of Saints Stefani and Arboretum Teaching.)

Tipologia

Intero

Ridotto

Programmed Visit Guided

€ 6,00

€ 3,00

Guided tours on demand, with guidance of SMVP, in times and days other than those provided for scheduled visits, with a flat fee € 30.00)

€ 6,00

€ 3,00

Visit assisted with rental tablet

€ 5,00

€ 2,50

Free Visit (with promotional code)

€ 0,00

€ 0,00

 

Partial itinerary - Archaeological Museum - (Archaeological Museum Vast Baronial Palace)

Tipologia

Intero

Ridotto

Programmed Visit Guided

€ 6,00

€ 3,00

Guided tours on demand, with guidance of SMVP, in times and days other than those provided for scheduled visits, with a flat fee € 30.00)

€ 6,00

€ 3,00

Visit assisted with rental tablet

€ 5,00

€ 2,50

Free Visit (with promotional code)

€ 0,00

€ 0,00

 

Reductions:

Such reductions are applied to those who are students, or have less than 16 years or more than 60 years, or are students up to 19 years.

Besides the above reductions shall be applied to the parties of the following categories:

  • Teachers of subjects relevant to the scope of the operating SMVP, schools of all levels and the University;
  • Students enrolled in degree courses relevant to the scope of the operating SMVP;
  • Students enrolled at the Academy of Fine Arts, which is engaged in training activities relevant to the scope of the operating SMVP;

Such information may also be exempted from paying rates for persons in the above categories:

  • Guides and tour enabled and accompanying teachers;
  • Registered with the Board of Journalists and Publicists and bloggers, interested in publications concerning the SMVP;

The students, aged up to 19 years and belonging to vulnerable social groups, who attend schools of all levels and included in tour groups organized by the same institutions.

 

Fees for use SS. Stefani area

Price

Use from 09.00 to 17.00 - (or part thereof)

€ 120,00

Use from 17.30 to 1.30 - (or part thereof)

€ 150,00

 

Article 2 - Conclusion of the contract and tickets

For the purposes of access to and staying at the SMVP you must be in possession of a valid ticket.

Are valid only tickets purchased through the virtual shop www.sistemamusealevastepoggiardo.it active on the website, at the ticket offices of SMVP or any authorized dealers.

Purchasing tickets online for SMVP, made through the virtual shop active on the website www.sistemamusealevastepoggiardo.it, at the ticket offices of SMVP or any authorized dealers, it is exclusively governed by these general conditions of contract, in version in force at the time of the same.

By making the payment, the purchaser states to have the full capacity to act and that the personal information he / she provided are correct.

Depending on the channel used to purchase, the ticket will be issued in the following forms:

  1. on paper, if purchased at a counter ticketing of SMVP or any authorized dealer;
  2. in electronic format, if purchased through the virtual shop www.sistemamusealevastepoggiardo.it active on the website, or web channels of any authorized dealer.

The purchase contract becomes valid when information from the ticket issue following the correct order and eventual payment.
Online tickets can be booked no later than the estimated time for the visit to SMVP, as chosen by the visitor.

Tickets purchased online can be downloaded directly after purchase, through direct download of the document, and in any case are sent by email. A few minutes after the booking is done, the buyer receives an e-mail to which he / she indicated.

In the email is a link to the PDF document containing one or more PIN CODE, for those tickets purchased. These documents are the ticket online, to be printed by the purchaser of an A4 sheet of paper and brought to SMVP the day of the visit.

If you have not received the email, please check your SPAM folder inside the manager's e-mail and in case of failure to send an email to info@sistemamusealevastepoggiardo.it.

Upon activation of the tickets at the ticket offices of SMVP, reviewing the adequacy of the requirements for the application of any reduced rates, also with reference to tickets purchased online.

In the event that - as a result of this test - the visitor does not meet the requirements for the reduced rate, the same will be required to pay the regular rate in force. Otherwise, the relative ticket can not be activated and the visitor will lose the right to make the visit.

If the ticket was purchased from third parties not authorized to sell, or had stolen, forged, illegible (for reasons not attributable to SMVP), copied or obtained in violation of this contract, the holder of the ticket:

  1. when he is at the entrance, you will not have access to SMVP;
  2. if, however, was already inside the SMVP, it will be accompanied to the exit.

For the purposes of the above, a ticket can not be resold for profit, exchanged for another ticket, transferred or delivered to commercial objectives, advertising or promotional materials (such as, for example, prizes following contests, etc.) without obtained the prior written consent of SMVP.

For questions and assistance is available to the staff of the Museum.

The ticket price is the price shown on the ticket, including any fees resulting from any authorized dealer (if applicable). All prices are VAT included.

If you purchase one or more tickets for the use assisted, to be made by tablet device and its app SMVP, visitors can pick up the device at the ticket offices of SMVP, which will later also to return at the end of the visit .

The person signing the rental agreement / devices for use assisted must be 18 years and is responsible - together with any other users of the devices (in case of ticket) - all equipment granted for use.
When the pass / devices will require a valid identity document, which will be held at the door ticket SMVP, until delivery of the equipment granted for use.

The device is delivered in perfect technical condition and in the same status must be returned at the end of the visit. With the withdrawal of the device the visitor declares to have verified these technically perfect condition.

The device can be used only by the visitor who has signed the contract and from any other members of the group indicated in that contract.

The visitor is obliged to take care of the equipment for the use assisted and to protect from damage, loss or theft. In case of damage, loss or theft of that equipment, or any other components of its parts, the charge to SMVP / visitor / the entire cost of equipment damaged or missing at current market prices.

By signing the contract for the purchase of a ticket for the use assisted the visitor declares to provide a security for the use of the device, amounting to € 250.00 for each device, except for the right to compensation of the SMVP any additional damages.

 

Article 3 - Conditions of entry and right of withdrawal

Tickets purchased online or at the counters, allow access to the exhibition, upon activation of the same at one of the ticket offices of SMVP.

Therefore, before access to the exhibition, the visitor must also activate your ticket online, in the manner described before.

Tickets are non-refundable.

In case of absolute and proven inability to visit SMVP in the day booked (through injury, illness and reasons not attributable to the visitor), the visitor has the right or obtain a new ticket for the same services and the same conditions as the original ticket.

In this case the visitor can contact SMVP to the e-mail address: info@sistemamusealevastepoggiardo.it, or by going directly to one of the ticket offices.

In the eventual day of visit replacement, the buyer must go to the ticket office of SMVP to activate the new ticket.

Except the above case, you can not make reservation changes or the reversal or refund of the ticket.

Events such as adverse weather conditions, safety reasons and public order, or other factors not attributable to the organizational or technical SMVP could force himself to vary the opening hours, access modes, the residence times or events in programming. In such a case it shall not be liable of SMVP. These changes will be communicated as soon as possible by the service staff via e-mail or through the contacts given at the time of ticket purchase.

Article 4 - Payment

The payment of the ticket at the ticket offices will be made by cash, debit or credit card.

In addition, the payment of the ticket can also be processed through the virtual shop www.sistemamusealevastepoggiardo.it active on the website, by credit card, through the circuit "Paypal".

Different modes of payment must be specifically agreed with the SMVP, on application by e-mail at info@sistemamusealevastepoggiardo.it.

The transaction data transmitted by the purchaser at the time of booking online, are protected by a secure connection is guaranteed by Paypal.

Purchase process:

The customer navigates with your browser in the virtual shop www.sistemamusealevastepoggiardo.it active on the website, choose your own business and be directed transparently on Paypal for payment. So back to the site of origin reporting the outcome of the request for authorization.

The security of sensitive data transmitted is guaranteed by protocol Paypal laying between the customer's computer and the server, a secure channel.

The online ticket service currently supports the languages ​​Italian, English, Spanish and German.

The steps of the payment procedure from the point of view of the client are the following:

1. At the site of the active virtual shop on the website www.sistemamusealevastepoggiardo.it, choice of the type of ticket, choice of the type of visit, choose the day and time of visit, inclusion of all the necessary data acquisition as number of adult tickets and / or reduced and any coupon codes possess, in the case of equal total due to EUR 0 (zero), insert name, last name and email address, if the total had increased to EUR 0 (zero) redirection to the payment page secure server at PayPal.

2. In the Paypal page, insert email and password of your PayPal account, if you were holding, otherwise you type in the number, maturity and character control of the credit card and any other required information.

3. Return to the site of SMVP.

4. Download the ticket purchased.

 

Article 5 - Rules of Conduct

The visitor is obliged to respect the rules of conduct provided for in this contract, or the more exposed at the entrance and inside the SMVP, also published on the Website. It is also required to comply with the directives that SMVP or authorities Public Security will feel from time to time necessary for technical and / or organizational.

Will not be permitted to stay in SMVP for a time greater than that indicated below or communicated by the staff assigned to the assistance to visit:

  1. Museo Archeologico di Palazzo Baronale: 80 minuti;
  2. Portale del Parco dei Guerrieri: 30 minuti;
  3. Parco dei Guerrieri: 60 minuti;
  4. Museo degli Affreschi di Santa Maria degli Angeli: 20 minuti;
  5. Chiesa rupestre dei Santi Stefani: 30 minuti;
  6. Arboreto didattico: 30 minuti;

Any stay for further periods may be allowed by the staff assigned to care visit, according to needs of use.

Inside the SMVP there are no areas of luggage / bags or lockers.

The visitors, for their own safety, must be very careful in the SMVP and observe the caution and the rules of behavior exhibited in the vicinity of each site. The SMVP can not be held responsible for the consequences resulting from reckless or negligent behavior of the visitor.

The visitor, as a prerequisite, gives its consent to possible safety inspections before the visit. Security checks will also include a limited body search of visitor, inspection of luggage or other personal items carried by the visitor. Such preventive measures depend solely on the police authorities, possibly responsible for overseeing the access and safety and security of visitors, the provisions of which do not depend on SMVP.

To access or remain within the SMVP, the visitor must comply with the following provisions:

  • accept and abide by this agreement;
  • do not disturb the peace and / or the safety of other visitors.

In all sites of SMVP, except as required by law or authorized by SMVP, in respect thereof, are not allowed in, inter alia:

  • guns, firearms, explosive devices, explosives, pyrotechnics, smoke, illuminating torches, toy guns, replicas and imitation firearms capable of being mistaken for real weapons; air weapons or carbon dioxide, such as pistols, pellet guns, rifles and pistols ball; pistols and starter pistols; bows, crossbows and arrows; lance harpoons and spear guns; slingshots and catapults; devices for shocking, such as stun guns, paralyzing guns (tasers) and batons; tools to stun and kill the animals; chemicals, gases and sprays to be effective disabling or incapacitating, such as mace, pepper spray, tear gas, acid sprays and animal repellent; cutting items such as axes, swords, sabers, hatchets and cleavers, ice axes and ice picks, razor blades, cutters, knives, scissors, pencil sharpeners; objects with a sharp point, such as compasses, martial arts equipment with a sharp point or sharp edge; helmets or helmets, even if moved by hand and of any type; sticks (cd. stick) extendable for photographs; laser pointers; balloons; sound instruments (drums, trumpets, musical instruments of all kinds), megaphones and other air emission or amplification of sound; drugs, poisons, toxic substances, flammable materials, perfumes, paints or other materials foulant; food and drink of any kind; anything else that could be harmful to people and things;
  • animals, even if they are small (except guide dogs for visually impaired and blind);
  • banners, signs, horizontal banners, pennants, documents, drawings, written or printed materials, signs and symbols containing propaganda to political doctrines ideological or religious.

In all sites of SMVP it is absolutely forbidden:

  • any behavior which could lead to dangerous situations and / or endanger the personal safety of the visitor or third parties;
  • any behavior contrary to public policy and / or moral, in the opinion of SMVP, including for example: smoking, telephone, gamble, collect money in an unauthorized manner, etc .;
  • any promotional activities, individual or group, political activities, sporting events and leisure activities, or sunbathe in the outdoor sites, access masked, unless the activity is expressly permitted by SMVP;
  • any activity of sale of goods by persons not authorized or unauthorized places, or the unauthorized sale of tickets;
  • any transmission and / or unauthorized recording of data, for commercial purposes, through cell phones or other devices (cameras, cameras, recorders, etc.), unless expressly authorized;
  • access by reporters and journalists with unauthorized recording devices, cameras and / or cameras;
  • access or groped access to restricted areas;
  • ask for money or other property without authorization (eg beggars, musicians and singers at the entrance or at the sites of SMVP;
  • touch and damage the works of art and archaeological structures. Remember that the law provides penalties for damage to works of art.

 

Article 6 - Movies, photographs and recordings

The visitor gives his consent to be photographed, filmed or recorded by SMVP or by third parties appointed by the latter. The SMVP or third parties appointed by the same shall be entitled to broadcast, publish, grant the use and use photographs, images, videos, recordings of SMVP containing and / or portray the visitor, without the latter having any right to compensation.

The SMVP, the third party appointed by itself and anyone who buys from them the right to use such material will not be liable to the visitor to any use of the same material as permitted under the applicable law.

Images, video and sound recordings of SMVP made by the visitor with a camera, camera, mobile phone, tablet, smartphone, or audio equipment can not be used except for private and domestic purposes. Therefore, the visitor can not sell, grant the use, broadcast, publish or commercially exploit such material without permission from the SMVP.

For continuous shooting audio, video and photos to SMVP for commercial or promotional dissemination purposes or for study purposes you must submit a request to SMVP, at info@sistemamusealevastepoggiardo.it. All who submit photographs and / or video must submit a copy of every shot and every shot for the inclusion in the photographic archive of SMVP.

Unless specific agreements with SMVP, or in combination of activities organized and promoted by the same, it is forbidden:

the presence of extras, testimonials, actors;

carry out interviews with public figures;

shooting for weddings, baptisms and other events;

For the request to use pictures already made please write to info@sistemamusealevastepoggiardo.it.

The SMVP reserves the right to enforce their rights against any violation of this Agreement, through the application of sanctions.

 

Article 7 - Disclaimer of Warranties and Limitation of Liability

The SMVP not liable for any technical problems arising from the use of its virtual shop. In case of malfunction of the virtual shop please notify the SMVP, in a note addressed to the Sistema Museale Vaste e Poggiardo, via A. Moro, No. 1 - 73037 - Poggiardo (LE), or by e-mail at info @ sistemamusealevastepoggiardo.it.

 

Article 8 - General Provisions - Reference standards and jurisdiction

This agreement and the provisions contained in the website www.sistemamusealevastepoggiardo.it represent the sole contract between the parties.

For the purpose of this contract is the SMVP identified in the Managing Body: Association of Local Authorities Environmental Education Center of Serre Salentine, Via A. Moro, No. 01 - CF 92016250752.

The purchase and / or use of the Card implies and requires prior acceptance, without reservation or exception, of this contract.

The SMVP reserves the right to unilaterally change - in whole or in part - this contract, establishing any special offers or promotions, exemptions and gratuity, or changing rates ticketing. Of any such changes will be posted on the website www.sistemamusealevastepoggiardo.it.

The exclusive jurisdiction for any disputes is Lecce.
The contractual relations between the parties is governed and interpreted exclusively by Italian law, subject to the provisions of the law of international sale (UN convention).

 

Article 9 - Privacy

According to D. lgs. 196/2003, the purchaser acknowledges that the personal data provided with the online booking, can be treated by SMVP for internal management purposes, as well as for communications on the activities of SMVP and requests to participate in surveys regarding the services disbursed.

The data will be processed using manual procedures (paper) and / or magnetic tools / electronic, always observing all measures to ensure the security and confidentiality.
The owner of the data is the SMVP - Sistema Museale Vaste e Poggiardo. The buyer has the right at any time to check, amend, supplement or delete any personal information upon request to the Sistema Museale Vaste e Poggiardo, via A. Moro, No. 1-73037 - Poggiardo (LE), or by e-mail, at info@sistemamusealevastepoggiardo.it.

The SMVP, as owner of the treatment, will maintain the personal information provided by the purchaser of the ticket, the visitor and those who interact with the services of SMVP, including those owned by the web SMVP and accessible electronically from www.sistemamusealevastepoggiardo.it domain, strictly confidential.

This Privacy Policy applies only to this site and not for other sites which may be accessed through a link to the website. Www.sistemamusealevastepoggiardo.it visiting the website, you are accepting the practices described in the Privacy Policy.

The information is provided pursuant to section 13 of the law. No. 196/2003 - Code regarding the protection of personal data - and is based on Recommendation n. 2/2001. Information relating to privacy can be found on the website www.sistemamusealevastepoggiardo.it.

The SMVP encourages parents to monitor the use of the Internet by their children, for a safe and filtered use of its contents, including through the use of parental control tools.

The SMVP not process the personal data of minors without the consent of their parents or the schools frequented by users.

In connection with the provision of certain services, the SMVP does not require users to disclose their age, and / or is not in a position to be aware of the age of the users. Accordingly, we request all users who are under 18 years not to communicate in any way personal information without the permission of a parent.

The SMVP reserves the right to deny access to the Services to any User who has concealed his minority or who has nonetheless communicated their personal data without the consent of their parents while having an age below 18 years.